How 12Borrow works

Why buy when there's 1-2-Borrow? Rent what you need from neighbors and local businesses, or earn money from equipment you already own.

For renters

Access tools, gear, and equipment without buying — save money, save space

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Browse listings

Search by keyword or category to find exactly what you need from people in your area. Look for the Popular badge — items with strong rental history and verified 5-star item reviews.

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Book your dates

Pick your rental dates, review the full price breakdown, and book instantly or send a request. Many owners respond within hours.

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Pick up, use & return

Coordinate pickup directly with the owner. Use the item, then return it in the same condition. Leave a verified review to help the next renter.

For owners

Your idle gear earns money while you sleep — with deposit and no-show protection built in

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List your item

Add photos, write a description, set your daily price and security deposit. Takes less than 5 minutes. Listing is always free.

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Approve bookings

Review renter requests and approve or decline. Or turn on Instant Book and let renters book automatically on your schedule.

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Get paid — protected

Payment is collected securely at booking. Your payout is released via Stripe after the rental completes. Deposits protect you from damage and no-shows, with our team mediating disputes.

For businesses

Rental companies, equipment dealers, and event suppliers — put your inventory to work on 12Borrow

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List your inventory

Add your rental inventory directly to 12Borrow — equipment, vehicles, event gear, or anything else. Each item gets its own listing with photos, pricing, and availability calendar.

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Manage bookings in one place

Approve, track, and communicate with renters from your dashboard. Instant Book keeps your calendar moving without back-and-forth.

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Grow your local reach

Reach renters in your area who are actively searching for what you offer. Your top items earn a Popular badge as your rental history builds — free credibility that drives more bookings.

Built on trust

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Secure payments

All payments processed by Stripe. Security deposits held safely and released on confirmed return.

Verified item reviews

Item ratings collected only from completed rentals — honest, verified feedback every time.

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Dispute protection

Damage claims and no-show disputes handled by our team within 24 hours of being reported.

Frequently asked questions

What if an item gets damaged?

Renters accept a rental agreement and are responsible for damage. Owners can set a security deposit that is held at booking. If damage occurs, report it within the claim window and our team will mediate — reviewing evidence from both sides and making a fair determination.

What happens if a renter doesn't show up?

Owners can report a no-show after the grace period. Our team reviews the case and, where warranted, applies a strike to the renter's account. Security deposits provide an additional financial safeguard for owners.

How do I get paid as an owner?

Payouts are handled through Stripe. After connecting your bank account, earnings are deposited within 2–3 business days after a rental completes. You can track all payouts from your dashboard.

Is there a fee to use 12Borrow?

Renters pay a 10% service fee on top of the rental price. Listing is always free for owners and businesses. You keep what you earn.

What if I need to cancel?

Cancellations made 48+ hours before the start date receive a full refund. Within 48 hours, the platform fee is non-refundable. We recommend messaging the owner directly if your plans change.

How are item reviews collected?

Item reviews are only collected from renters who have completed a verified rental — no anonymous feedback, no unverified ratings. This keeps reviews honest and useful for everyone browsing.

Can businesses list on 12Borrow?

Yes. Equipment rental companies, party supply shops, outdoor gear dealers, and other businesses are welcome on 12Borrow. A business account lets you manage multiple listings, build a rental history, and reach customers in your area who are already searching for what you carry.

How do disputes get resolved?

12Borrow mediates disputes reported within 24 hours of item return. We review evidence from both parties — photos, messages, booking details — and make a fair determination. Our goal is to protect both sides.